Get Your Money Back

Refund Kit

Step-by-step guide to disputing Homeaglow charges, filing complaints, and getting your money back. Includes ready-to-use templates.

~30 minutes to complete
High success rate

Time-Sensitive: Most credit cards require disputes within 60-120 days of the charge. Act quickly!

5-Step Recovery Process

1

Document Everything

Before contacting anyone, gather all evidence of Homeaglow's charges and your attempts to cancel.

Tips:

  • Screenshot all charges on your credit card statement
  • Save any emails from Homeaglow (especially confirmation emails)
  • Document the date you signed up and what you thought you were paying for
  • Screenshot any cancellation attempts or chat logs
  • Note the date you first tried to cancel and what happened
2

Call Your Credit Card Company

Contact your credit card issuer's dispute department immediately. Most cards have 60-120 days to dispute charges.

Tips:

  • Call the number on the back of your card
  • Ask for the 'Disputes' or 'Fraud' department
  • Explain you were enrolled in a subscription without clear consent
  • Request to dispute ALL Homeaglow charges, not just the most recent
  • Ask for a new card number to prevent future charges
Chase DisputesAmex DisputesCapital One DisputesDiscover Disputes
3

File FTC Complaint

The FTC is actively investigating Homeaglow. Your complaint adds to the evidence and may help you get a refund.

Tips:

  • Select 'Online Shopping' as the category
  • Mention 'hidden subscription fees' and 'deceptive pricing'
  • Include the amount you were charged
  • Reference that TINA.org has already filed a complaint against Homeaglow
File FTC Complaint
4

File BBB Complaint

The BBB has received 2,800+ complaints against Homeaglow. Adding yours increases pressure and creates public record.

Tips:

  • Search for 'Homeaglow' in Austin, TX
  • Be specific about dates and amounts
  • Mention if you were charged a cancellation fee
  • Request a full refund of all membership fees
File BBB Complaint
5

Contact State Attorney General

Your state AG can investigate consumer fraud. Pennsylvania already took action against Homeaglow in 2023.

Tips:

  • File under 'Consumer Protection' or 'Fraud'
  • Mention this is part of a pattern affecting thousands of consumers
  • Reference the Pennsylvania enforcement action as precedent
Find Your State AG

Ready-to-Use Templates

Copy these templates, fill in your details, and submit. We've done the hard work for you.

Credit Card Dispute Letter

[Your Name] [Your Address] [City, State ZIP] [Date] [Credit Card Company Name] [Dispute Department Address] RE: Dispute of Unauthorized Charges - Homeaglow Inc. Dear Dispute Department, I am writing to formally dispute the following charges on my account: Merchant: Homeaglow Inc. (also known as Dazzling Cleaning, FlyMaids) Charge Date(s): [LIST ALL DATES] Amount(s): [LIST ALL AMOUNTS] Total Disputed: $[TOTAL] REASON FOR DISPUTE: I signed up for what I believed was a one-time cleaning service advertised at $19. I was not clearly informed that I was being enrolled in a recurring $49/month membership program. This constitutes deceptive business practices. SUPPORTING FACTS: 1. Homeaglow has received over 2,800 complaints with the Better Business Bureau and maintains an F rating. 2. Truth in Advertising (TINA.org) filed a formal complaint with the FTC on September 9, 2025, citing violations of the Restore Online Shoppers' Confidence Act (ROSCA). 3. TINA.org's investigation found that 30% of Homeaglow's Trustpilot reviews were fabricated. 4. Multiple class action lawsuits are pending against Homeaglow for deceptive pricing practices. 5. The Pennsylvania Attorney General took enforcement action against Homeaglow in 2023 for similar practices. I attempted to cancel this subscription on [DATE] but was [told I would be charged a cancellation fee / unable to reach customer service / given the runaround]. I am requesting a full refund of all charges from Homeaglow. I have also filed complaints with the FTC, BBB, and my State Attorney General. Please investigate this matter and credit my account accordingly. Sincerely, [Your Signature] [Your Name] [Account Number - last 4 digits only]

FTC Complaint Template

COMPANY BEING REPORTED: Homeaglow Inc. (also operates as Dazzling Cleaning, FlyMaids, Handy) Austin, TX WHAT HAPPENED: I saw an advertisement for a $19 house cleaning service. When I signed up, I was automatically enrolled in a $49/month "membership" program without my clear consent. The membership was not prominently disclosed during checkout. When I tried to cancel, I was [charged a $100 cancellation fee / unable to reach customer service / told I had to wait until my billing cycle ended]. AMOUNT LOST: $[TOTAL AMOUNT] ADDITIONAL INFORMATION: - This company has 2,800+ BBB complaints and an F rating - TINA.org filed an FTC complaint against them on September 9, 2025 - Multiple class action lawsuits are pending - 30% of their Trustpilot reviews were found to be fabricated - They operate under multiple brand names to avoid detection

Tips for Success

  • 1.Be persistent. If your first dispute is denied, escalate to a supervisor or file again with additional evidence.
  • 2.File everywhere. The more complaints on record, the more pressure on Homeaglow and regulators.
  • 3.Request a new card number. This prevents Homeaglow from charging you again.
  • 4.Keep records. Save confirmation numbers and names of everyone you speak with.
  • 5.Share your story. Post on social media, Reddit, and review sites to warn others.

Need Legal Help?

If you've lost significant money or want to join ongoing litigation, these law firms are actively investigating Homeaglow:

Nicholas & Tomasevic, LLP

Consumer fraud & hidden fee class action

Contact Firm

Paronich Law, P.C.

Robocall & TCPA violations class action

Contact Firm

We are not affiliated with these law firms. This information is provided for educational purposes only.